Privacy Policy

Effective Date: 5/15/2024

1. Introduction

TCB House Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tcbhousecleaning.com and use our house cleaning services. By accessing or using our Website and Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information: We may collect personal information that you provide directly to us when you book a service, subscribe to our newsletter, or contact us. This information may include:

Name
Email address
Phone number
Address
Payment information

2.2 Non-Personal Information: We may also collect non-personal information automatically when you visit our Website, such as:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and the dates/times of access

3. Use of Information

We use the information we collect to:

Provide, operate, and maintain our Service
Process transactions and send related information, including booking confirmations and invoices
Respond to your comments, questions, and requests, and provide customer service
Send you technical notices, updates, security alerts, and support messages
Communicate with you about products, services, offers, promotions, and events
Monitor and analyze trends, usage, and activities in connection with our Service
Personalize and improve the Service

4. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

With service providers who need access to such information to carry out work on our behalf
To comply with laws or to respond to lawful requests and legal processes
To protect the rights and property of TCB House Cleaning, our agents, customers, and others, including enforcing our agreements, policies, and terms of use
In an emergency, to protect the personal safety of TCB House Cleaning, our customers, or any person

5. Data Security

We use reasonable organizational, technical, and administrative measures to protect your personal information within our organization. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: TCBHouseCleaning@gmail.com.

7. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: TCBHouseCleaning@gmail.com
By visiting this page on our website: https://tcbhousecleaning.com